Last Updated: December 2025
At Zahra Diamonds, we are committed to protecting your privacy and ensuring that your personal information is handled with transparency and care. This Privacy Policy explains how we collect, use, and safeguard the information you share with us when you visit our website or interact with our services.
1. Who We Are
Zahra Diamonds
Surat, India
We provide verified natural and CVD diamonds with complete transparency, serving investors, jewellers, and individual buyers looking for trusted quality and long-term value.
For any privacy concerns, you can contact us at:
📧 info@zahradiamonds.com
2. Information We Collect
We may collect the following types of information:
A. Personal Information
- Name
- Email address
- Phone number
- Billing or business details
- Any information submitted through forms (Contact, Quote Request, Consultation Booking)
B. Automatically Collected Data
When you browse our website, we may collect:
- IP address
- Device type
- Browser type
- Cookies and usage data
- Pages viewed, time spent, referring URLs
C. Transactional & Business Data
For diamond inquiries, purchases, investment discussions, and verification requests:
- Order details
- Invoice data
- Communication history
We do not store card/payment details on our servers. Payments, if any, are securely processed through trusted third-party gateways.
3. How We Use Your Information
We use your information to:
- Respond to inquiries and provide requested information
- Process orders, quotes, or diamond verification requests
- Improve website performance and user experience
- Send updates, service information, or important notifications
- Maintain security and prevent fraudulent activities
- Understand customer needs to improve our offerings
We do not sell or rent your information to any third party.
4. Cookies & Tracking Technologies
Our website may use cookies and analytics tools (such as Google Analytics) to understand user behavior and enhance performance.
Cookies help us:
- Remember your preferences
- Improve loading speed
- Analyse traffic patterns
You can disable cookies anytime through your browser settings.
5. Sharing Your Information
We only share your information when necessary:
- Service Providers: Hosting partners, analytics tools, communication tools, payment processors
- Logistics Partners: For shipping, insurance, or secure delivery of diamonds
- Legal Compliance: When required by law, regulation, or to protect our rights
All partners follow strict confidentiality standards.
6. Data Security
We take reasonable technical and organizational measures to safeguard your information, including:
- Secure servers
- Encrypted transfers where applicable
- Access-controlled data systems
No method of online transmission is 100% secure, but we work continuously to maintain high protection standards.
7. Your Rights
Depending on your region, you may have the right to:
- Access your personal data
- Request correction or updates
- Request deletion (where legally permitted)
- Withdraw consent for communication
- Object to certain types of processing
To request this, email us at info@zahradiamonds.com.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for their content or privacy practices. Please review their policies separately.
9. Children’s Privacy
Zahra Diamonds does not knowingly collect data from children under 18. If you believe a minor has submitted information, contact us to have it removed.
10. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be revised accordingly.
11. Contact Us
For any questions about this Privacy Policy or how your information is handled, reach out to us:
📧 info@zahradiamonds.com
🌐 www.zahradiamonds.com